{"id":8834,"date":"2021-10-27T09:31:26","date_gmt":"2021-10-27T06:31:26","guid":{"rendered":"http:\/\/journals.khnu.km.ua\/vestnik\/?p=8834"},"modified":"2021-12-16T11:04:59","modified_gmt":"2021-12-16T09:04:59","slug":"osoblyvosti-formuvannya-mehanizmu-upravlinnya-soczialnoyu-vzayemodiyeyu-torgovelnyh-pidpryyemstv-iz-stejkholderamy","status":"publish","type":"post","link":"https:\/\/journals.khnu.km.ua\/vestnik\/?p=8834","title":{"rendered":"\u041e\u0441\u043e\u0431\u043b\u0438\u0432\u043e\u0441\u0442\u0456 \u0444\u043e\u0440\u043c\u0443\u0432\u0430\u043d\u043d\u044f \u043c\u0435\u0445\u0430\u043d\u0456\u0437\u043c\u0443 \u0443\u043f\u0440\u0430\u0432\u043b\u0456\u043d\u043d\u044f \u0441\u043e\u0446\u0456\u0430\u043b\u044c\u043d\u043e\u044e \u0432\u0437\u0430\u0454\u043c\u043e\u0434\u0456\u0454\u044e \u0442\u043e\u0440\u0433\u043e\u0432\u0435\u043b\u044c\u043d\u0438\u0445 \u043f\u0456\u0434\u043f\u0440\u0438\u0454\u043c\u0441\u0442\u0432 \u0456\u0437 \u0441\u0442\u0435\u0439\u043a\u0445\u043e\u043b\u0434\u0435\u0440\u0430\u043c\u0438"},"content":{"rendered":"<p><!--more--><\/p>\n<p style=\"text-align: center;\">\u041e\u0421\u041e\u0411\u041b\u0418\u0412\u041e\u0421\u0422\u0406 \u0424\u041e\u0420\u041c\u0423\u0412\u0410\u041d\u041d\u042f \u041c\u0415\u0425\u0410\u041d\u0406\u0417\u041c\u0423 \u0423\u041f\u0420\u0410\u0412\u041b\u0406\u041d\u041d\u042f \u0421\u041e\u0426\u0406\u0410\u041b\u042c\u041d\u041e\u042e \u0412\u0417\u0410\u0404\u041c\u041e\u0414\u0406\u0404\u042e \u0422\u041e\u0420\u0413\u041e\u0412\u0415\u041b\u042c\u041d\u0418\u0425 \u041f\u0406\u0414\u041f\u0420\u0418\u0404\u041c\u0421\u0422\u0412 \u0406\u0417 \u0421\u0422\u0415\u0419\u041a\u0425\u041e\u041b\u0414\u0415\u0420\u0410\u041c\u0418<\/p>\n<p style=\"text-align: center;\">FEATURES OF FORMATION OF THE MECHANISM OF MANAGEMENT OF SOCIAL INTERACTION OF TRADING ENTERPRISES WITH STAKEHOLDERS<\/p>\n<p><strong><a href=\"http:\/\/journals.khnu.km.ua\/vestnik\/wp-content\/uploads\/2021\/12\/2021-5t1-50.pdf\"> <img loading=\"lazy\" class=\"size-full wp-image-69 alignnone\" src=\"http:\/\/journals.khnu.km.ua\/vestnik\/wp-content\/uploads\/2021\/01\/pdf.png\" alt=\"\" width=\"76\" height=\"32\" \/><\/a>   \u0421\u0442\u043e\u0440\u0456\u043d\u043a\u0438: 287-293. \u041d\u043e\u043c\u0435\u0440: \u2116<\/strong><strong>5, <\/strong><strong>\u0422\u043e\u043c 1, 202<\/strong><strong>1 (2<\/strong><strong>98)<\/strong><\/p>\n<p><strong>\u0410\u0432\u0442\u043e\u0440\u0438:<\/strong><br \/>\n\u041b\u042f\u0428\u0423\u041a \u041a. \u041f.<br \/>\nORCID: 0000-000181791251<br \/>\ne-mail: <a href=\"mailto:k.liashuk@xktei.km.ua\">k.liashuk@xktei.km.ua<\/a><br \/>\n\u0425\u043c\u0435\u043b\u044c\u043d\u0438\u0446\u044c\u043a\u0438\u0439 \u043a\u043e\u043e\u043f\u0435\u0440\u0430\u0442\u0438\u0432\u043d\u0438\u0439 \u0442\u043e\u0440\u0433\u043e\u0432\u0435\u043b\u044c\u043d\u043e-\u0435\u043a\u043e\u043d\u043e\u043c\u0456\u0447\u043d\u0438\u0439 \u0456\u043d\u0441\u0442\u0438\u0442\u0443\u0442<\/p>\n<p>Kateryna Liashuk<br \/>\nKhmelnytsky Cooperative Trade and Economic Institute<\/p>\n<p><strong>DOI<\/strong><strong>:<\/strong>\u00a0<a href=\"https:\/\/www.doi.org\/10.31891\/2307-5740-2021-298-5(1)-50\">https:\/\/www.doi.org\/10.31891\/2307-5740-2021-298-5(1)-50<\/a><br \/>\n<strong>\u041d\u0430\u0434\u0456\u0439\u0448\u043b\u0430 \/ Paper received :<\/strong> 13.08.2021<br \/>\n<strong>\u041d\u0430\u0434\u0440\u0443\u043a\u043e\u0432\u0430\u043d\u0430 \/ Paper Printed :<\/strong> 04.10.2021<\/p>\n<p style=\"text-align: center;\"><strong>\u0410\u043d\u043e\u0442\u0430\u0446\u0456\u044f \u043c\u043e\u0432\u043e\u044e \u043e\u0440\u0438\u0433\u0456\u043d\u0430\u043b\u0443<\/strong><\/p>\n<p>\u00a0 \u00a0 \u00a0\u0421\u0442\u0430\u0442\u0442\u044e 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\u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0456\u0447\u043d\u0438\u0445 \u0440\u0430\u043c\u043e\u043a \u0441\u043f\u0456\u0432\u043f\u0440\u0430\u0446\u0456. \u041f\u043e\u0434\u0430\u043b\u044c\u0448\u0456 \u0434\u043e\u0441\u043b\u0456\u0434\u0436\u0435\u043d\u043d\u044f \u0434\u043e\u0446\u0456\u043b\u044c\u043d\u043e \u0441\u043f\u0440\u044f\u043c\u0443\u0432\u0430\u0442\u0438 \u0443 \u043d\u0430\u043f\u0440\u044f\u043c\u043a\u0443 \u043e\u0440\u0433\u0430\u043d\u0456\u0437\u0430\u0446\u0456\u0457 \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0457 \u0432\u0437\u0430\u0454\u043c\u043e\u0434\u0456\u0457 \u0442\u043e\u0440\u0433\u043e\u0432\u0435\u043b\u044c\u043d\u0438\u0445 \u043f\u0456\u0434\u043f\u0440\u0438\u0454\u043c\u0441\u0442\u0432 \u0437\u0456 \u0441\u043f\u043e\u0436\u0438\u0432\u0430\u0447\u0430\u043c\u0438 \u0434\u043b\u044f \u0437\u0440\u043e\u0441\u0442\u0430\u043d\u043d\u044f \u0440\u0456\u0432\u043d\u044f \u0441\u043f\u0440\u0438\u0439\u043d\u044f\u0442\u0442\u044f \u043f\u0440\u043e\u0435\u043a\u0442\u0456\u0432 \u0441\u043e\u0446\u0456\u0430\u043b\u044c\u043d\u043e\u0457 \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0456.<br \/>\n<strong>\u00a0 \u00a0 \u00a0\u041a\u043b\u044e\u0447\u043e\u0432\u0456 \u0441\u043b\u043e\u0432\u0430:<\/strong> \u0441\u0442\u0430\u043b\u0438\u0439 \u0440\u043e\u0437\u0432\u0438\u0442\u043e\u043a, \u0441\u043e\u0446\u0456\u0430\u043b\u044c\u043d\u0430 \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u0430\u043b\u044c\u043d\u0456\u0441\u0442\u044c, \u0441\u043e\u0446\u0456\u0430\u043b\u044c\u043d\u0456 \u043f\u0440\u043e\u0454\u043a\u0442\u0438, \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0456\u0447\u043d\u0456 \u0446\u0456\u043b\u0456, \u0437\u0430\u0446\u0456\u043a\u0430\u0432\u043b\u0435\u043d\u0456 \u043e\u0441\u043e\u0431\u0438, \u0443\u043f\u0440\u0430\u0432\u043b\u0456\u043d\u043d\u044f.<\/p>\n<p style=\"text-align: center;\"><strong>\u0420\u043e\u0437\u0448\u0438\u0440\u0435\u043d\u0430 \u0430\u043d\u043e\u0442\u0430\u0446\u0456\u044f \u0430\u043d\u0433\u043b\u0456\u0439\u0441\u044c\u043a\u043e\u044e \u043c\u043e\u0432\u043e\u044e<\/strong><\/p>\n<p>\u00a0 \u00a0 \u00a0The article is devoted to the development of an algorithmic method of identification and ranking of key stakeholders for commercial enterprises. The study showed that the main purpose of forming a mechanism for managing the interaction of trade enterprises with stakeholders is to achieve strategic goals of sustainable development and ensure positive results for the company itself and for all stakeholders. Following the principles of sustainable development puts forward the need for companies to move to holistic management. The goals of stakeholder interaction management are social excellence, development of competencies, ensuring sustainable development-oriented cooperation. To achieve organizational efficiency of the management mechanism, the stages of its implementation are proposed, which form a closed management cycle capable of self-improvement. The first stage involves determining the main and additional objectives of the interaction, taking into account the strategic objectives of sustainable development of the trading company. In the second stage, it is proposed to select key stakeholders. The proposed identification algorithm allows for consistent criteria selection, coordination of significant in terms of importance and timing for both parties social projects, to form action plans for their implementation. According to the proposed methodology, a stakeholder can be considered key at a certain point in time, if its economic interests and social expectations coincide with the priorities of sustainable development of the enterprise itself. The third stage of implementation of the management mechanism is proposed to focus on defining the strategy, tools and channels of communication with stakeholders. The fourth stage is the planning of interaction projects, the fifth is the implementation of measures, the sixth is the internal assessment of the effectiveness of management with elements of social audit, the results of which provide for the seventh stage &#8211; corrective measures followed by a return to the first stage. Management with elements of risk management is proposed to be introduced in four key areas: compliance with current legislation, organizational improvement, management of current business risks and expanding the technological framework for cooperation with stakeholders. The introduction of these recommendations in the practice of commercial enterprises will increase their reputational status, provide greater transparency of economic activities and social initiatives, which will positively affect sustainable development and ultimately lead to increased capitalization of the enterprise. As a result of the implementation of the proposed measures, the trading company, its stakeholders and society will receive additional positive social results. Further research should be directed towards the organization of effective interaction of trade enterprises with consumers to increase the level of perception of social responsibility projects.<br \/>\n<strong>\u00a0 \u00a0 \u00a0Keywords:<\/strong> sustainable development, social responsibility, social projects, strategic goals, stakeholders, management.<\/p>\n<p style=\"text-align: center;\"><strong>References<\/strong><\/p>\n<ol>\n<li>Khovrak, I. V. (2019). Rol komunikatsiinoho instrumentariiu stratehii korporatyvnoi sotsialnoi vidpovidalnosti dlia rozbudovy efektyvnoho dialohu zi steikkholderamy [The role of communication tools of corporate social responsibility strategy for building an effective dialogue with stakeholders]. Ukrainskyi sotsium, 3 (70), 92-106.<\/li>\n<li>Tormosov, R. Yu. (2019). Efektyvna vzaiemodiia zi steikkholderamy dlia staloho enerhetychnoho rozvytku terytorialnykh utvoren [Effective interaction with stakeholders for sustainable energy development of territorial entities]. Formuvannia rynkovykh vidnosyn v Ukraini, 2, 110-117.<\/li>\n<li>Herasymenko, Yu. V. (2019). Identyfikatsiia steikkholderiv pidpryiemstv ta otsinka yikhnoho vplyvu: teoretychnyi aspekt [Identification of stakeholders of enterprises and assessment of their impact: a theoretical aspect]. Visnyk ZhDTU: Ekonomika, upravlinnia ta administruvannia, 1 (87), 9-16.<\/li>\n<li>Myroshnychenko, Yu. O., &amp; Bondar, A. V. (2018). Model vzaiemodii steikkholderiv u realnomu sektori ekonomiky Ukrainy v konteksti KSV [Model of stakeholder interaction in the real sector of the Ukrainian economy in the context of CSR]. Skhidna Yevropa: Ekonomika, biznes ta upravlinnia, 5(16), 71-74.<\/li>\n<li>Knagg\u00e5rd, \u00c5., Slunge, D., Ekbom, A., G\u00f6thberg, M., &amp; Sahlin, U. (2019). Researchers\u2019 approaches to stakeholders: Interaction or transfer of knowledge? Environmental Science &amp; Policy, 97, 25-35.<\/li>\n<li>Trunfio, M., &amp; Della Lucia, M. (2019). Engaging destination stakeholders in the digital era: The best practice of Italian regional DMOs. Journal of Hospitality &amp; Tourism Research, 43(3), 349-373.<\/li>\n<li>Fynoheeva, A. Y. (2017). Sovershenstvovanye mekhanyzma vzaymodeistvyia kompanyy s zaynteresovann\u044bmy storonamy [Improving the mechanism of interaction of the company with stakeholders]. Upravlenye \u044dkonomycheskymy systemamy, 3. URL: http:\/\/www.uecs.ru\/index.php?option=com_flexicontent&amp;view=items&amp;id =4307. (accessed 22 October 2021)<\/li>\n<li>Humphreys, E. (2008). Information security management standards: Compliance, governance and risk management. Information security technical report, 13 (4), 247-255.<\/li>\n<li>Sarfraz, M., Qun, W., Hui, L., &amp; Abdullah, M. I. (2018). Environmental risk management strategies and the moderating role of corporate social responsibility in project financing decisions. Sustainability,10(8), 2771.<\/li>\n<li>Settembre-Blundo, D., Gonz\u00e1lez-S\u00e1nchez, R., Medina-Salgado, S., &amp; Garc\u00eda-Mui\u00f1a, F. E. (2021). Flexibility and Resilience in Corporate Decision Making: A New Sustainability-Based Risk Management System in Uncertain Times. Global Journal of Flexible Systems Management, 1, 26-39.<\/li>\n<li>Tymoshenko, S. V. (2017). Deiaki pytannia zastosuvannia systemy komplaiens-kontroliu dlia pidtrymky systemy upravlinnia ryzykamy [Some issues of application of the compliance control system to support the risk management system]. Publichne upravlinnia ta mytne administruvannia, 1(16), 158-164.<\/li>\n<li>United Nations. (2021). An Agenda for Sustainable Development for the period up to 2030. URL: https:\/\/www.unssc.org\/&#8230;\/2030_agenda_for_sustainable_development_-_primer_russian.pdf. (accessed 22 October 2021)<\/li>\n<li>Bratterud, H., Burgess, M., Fasy, B. T., Millman, D. L., Oster, T., &amp; Sung, E. C. (2020). The sung diagram: revitalizing the Eisenhower matrix. International conference on theory and application of diagrams. Cham: Springer, 498-502.<\/li>\n<li>Israa, F. A. (2018). The effects of stakeholder\u2019s engagement and communication management on projects success. MATEC Web of Conferences,162, 2037-2043.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[53],"tags":[],"_links":{"self":[{"href":"https:\/\/journals.khnu.km.ua\/vestnik\/index.php?rest_route=\/wp\/v2\/posts\/8834"}],"collection":[{"href":"https:\/\/journals.khnu.km.ua\/vestnik\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/journals.khnu.km.ua\/vestnik\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/journals.khnu.km.ua\/vestnik\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/journals.khnu.km.ua\/vestnik\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8834"}],"version-history":[{"count":4,"href":"https:\/\/journals.khnu.km.ua\/vestnik\/index.php?rest_route=\/wp\/v2\/posts\/8834\/revisions"}],"predecessor-version":[{"id":10071,"href":"https:\/\/journals.khnu.km.ua\/vestnik\/index.php?rest_route=\/wp\/v2\/posts\/8834\/revisions\/10071"}],"wp:attachment":[{"href":"https:\/\/journals.khnu.km.ua\/vestnik\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8834"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/journals.khnu.km.ua\/vestnik\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8834"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/journals.khnu.km.ua\/vestnik\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}